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solutions.com Complaint - Disappointing service! - delivery of items ordered from website
solutions.com Complaint

solutions.com Complaint

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Disappointing service! - delivery of items ordered from website


I placed an order online on 12/8/08 for 3 items for Christmas. After approx. 1-1/2 weeks I called customer service to ask about possible ship dates. I was informed that they were "swamped" with orders but that shipping had assured them that all order would ship to arrive by Christmas. Approx 5 days later I called again. Same answer. I finally received 1 item late Christmas eve, 1 item the day AFTER Christmas & to date, STILL have not received the 3rd item. POOR customer service.


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Comments


ericandmandy says: (8 years ago)
 0
i order something from them feb 2009. It was nicely priced so I thought I was getting a deal.........well they have been charging my card 14.95 for well over seven months. It was a card I rarely use so I just paid the bill. When I actually looked at credit card statement I saw this charge with a number listed next to it. I called the nuber around twenty times for days and always got the same recording"please call back buring buisness hours. So finally I copied and pasted the company name from credit card ststemnt to my ie browser "SOL REWARDS" There were pages and pages of complaints. The same complaint 14.95
being charged to their acconts without approval.
I wouldn't buy from this company. If I Had no choice i would do it over the phone to make sure you were being charged any hidden fees.

Amanda SouthCarolina




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